FAQs
Q: What’s the MOQ (Minimal Order Quantity) of your products?
A: The MOQ for customized PVC Lightweight dry bag is 500. If you source our products without customization or private label for a lower MOQ, please contact us directly.
Q: Do you offer samples? How can I get your samples?
A: We can manufacture customized samples for you to inspect or send you our existing samples, both at your own expanses. (The price for our existing samples is free but you still have to pay the shipping fare.)
The sample fare will be deducted from the total fees when you make a bulk order.
Q: Do you offer customization services?
A: We offer both OEM and ODM services. Feel free to advise us what size, color, capacity, decorations, or features you want, or send us your own design, graph, or figures and we will do the rest for you.
Q: Can I have my logo on your products?
A: Yes. We can print your logo on both mass products and samples. Just send your logo to us and we will show you how it looks on the products. If you wish, we can produce a sample with your logo (you will need to pay the sample fees in this case).
Q: I have a design/figure/sketch, can you manufacture it for me?
A: As long as you reach the MOQ requirement, the answer is yes. We will first manufacture samples for you to see whether they match your demand. Until our samples reach your desire and gain your approval will we begin producing bulk products.
Q: Do you offer retail service?
A: No. We sell wholesale only.
Q: What is the lead time for my order?
A: Usually, samples take 7 to 14 days to manufacture and bulk orders take 30 to 35 days. The time for shipping varies by shipping methods. We will give you an estimate of the lead time before you make your order.
Q: What are the shipping methods that you offer?
A: We offer air, train, truck, sea, and express shipping for your orders. Our sales team will quote you the price of different shipping methods for you to compare. We will arrange all the transportation and responsibilities associated with transporting until you receive our products.
If you have agents in China, you can also ask us to deliver your products to said agents.
Q: What payment methods do you support?
A: We support PayPal and T/T. Further, if you have an Alibaba account, you can also pay through Alibaba Trade Assurance. The deposit is usually 30%.